For general information, claim repricing, or provider participation status please contact the MedCost Customer Service Contact Center at: 800-824-7406 8:30 a.m. - 5:00 p.m. EST Monday - Friday
For client reporting:
Contact your MedCost Account Manager
For accounting department questions:
Crystal Spicer Accounting Supervisor	800-433-9178 Ext. 4158	cspicer@medcost.com
For payers seeking information about receiving electronic submission of claims:
Cyndi Thorpe EDI Technical Services	800-433-9178 Ext. 4345	cthorpe@medcost.com
If you are a payer and would like more information on MedCost's PPO and Health Management Programs:
Laura Patterson Director, Client Services	800-433-9178 Ext. 4373	lpatterson@medcost.com
For information specific to new payer/claim administrator implementation:
Cindy Hughes Payer Relations & Contracting Specialist	800-433-9178 Ext. 4375	chughes@medcost.com
For new employer notifications or changes email to: clientservices@medcost.com. Email group consists of multiple company contacts to ensure prompt service to our customers. For requests outside of business hours, please contact us by email. We will respond to your request within 24 hours.
MedCost Customer Sevice Contact Center		cscustsvc@medcost.com