For general information, claim repricing, or recredentialing questions please contact the MedCost Customer Service Contact Center at: 800-824-7406 8:30 a.m. - 5:00 p.m. EST Monday - Friday

For requests outside of business hours, please contact us at our Customer Service Contact Center Email Group. We will respond to your request within 24 hours. cscustsvc@medcost.com

To submit completed (re)credentialing applications and applicable attachments: Email: credentialingapps@medcost.com Fax: Attn: Credentialing Department - 336-970-2139 Mail: MedCost, LLC Attn: Credentialing Department P.O. Box 25347 Winston-Salem, NC 27114-5347

For questions about benefits, coverage, or eligibilty:

Please contact your insurance company at the number on your ID card. If you have any questions about who you need to contact for this information, please call our Customer Service Contact Center at 800-824-7406.